Tim Almond

From The Guardian

British companies, BA included, almost always decide to improve capability on the hoof. One BA baggage handler said there had been only four ‘familiarisation days’ before Terminal 5 - a small city in scale - went live. On the day, there were problems of car park access, ID cards and lift systems. There were either no or poorly implemented contingency plans for broken computer or baggage systems. The derided public sector, for all its weaknesses, is much more organisationally robust.

What, like in July 2006 when a piece of computer equipment got knocked out and 80 NHS trusts had to operate without any computer systems for 4 days?

Tags: Politics, Technology //